Our Business Model

We operate with a patient-centric, highly integrated business model. Hospitals and polyclinics are organized into specific geographical clusters to provide services to the widest possible range of patients within the following structure:

• Specialized Hospitals: Offers customers a wide range of complex and specialized services, inpatient and outpatient services.

• Regional Hospitals: Offers customers expanded outpatient services, as well as a range of multi-profile inpatient services.

• Clinics: Offers customers outpatient services only.

• Diagnostics: Offers customers both basic laboratory tests and oncological and molecular research using high-capacity automated systems.

From a clinical perspective, we are raising a new generation of doctors and nurses and improving the quality of medical process management. In the medium term, our goal is to deepen the knowledge of medical personnel and facilitate their experience by encouraging further education and professional development. Our main priority is improving the quality of service in clinics through the implementation of various measures and processes. To address the shortage of bed capacity in the Georgian medical sector, a new state regulation came into force in September 2023, which set much higher standards for medical institutions and established requirements regarding the floor space allocated per bed in hospitals. To comply with these new regulations, renovation works have begun in our hospitals. The clinics business has developed significantly, driven by increased public awareness regarding healthcare issues. Growth potential was also driven by market consolidation, which, in turn, was led by network expansion, the addition of new services, and an increase in the number of customers. In 2023, the company added two new blood collection points and invested in brand marketing and image. As a result, brand awareness increased even further during the COVID-19 pandemic. The business strategy is focused on attracting new patients and fully utilizing existing resources. In the future, we will continue to expand our registered patient base, increase access to medical and personal services, and develop areas such as the hotline. Furthermore, existing digital platforms and online applications are constantly being improved for greater convenience. The diagnostic direction will be more focused on increasing utilization (currently diagnostic services account for only 60% of total services) by expanding the network, attracting B2B clients, and adding new services and technologies. Clinically, we will continue to supervise high-standard clinical processes, and in the long term, we will integrate a learning platform, residency programs, and a scientific research center through an accredited training center.

Large and Specialty Hospitals

Caucasus Medical Center - Caucasus Medical Center ("CMC") is the first multi-profile referral hospital in Georgia to be awarded JCI accreditation – the gold standard of patient-centered care in healthcare. As a leading medical institution, CMC offers high-tech diagnostic and treatment services, including bone marrow transplantation, corneal transplantation, cardiology and cardiovascular surgery, neurology and therapy, general surgery, thoracic surgery, gynecological interventions, onco-hematology, and orthopedic-traumatological surgeries.

Caraps Medline (Digomi Branch) - The Digomi branch of Caraps Medline is a modern, high-standard multi-profile clinic. Initially, the clinic's main focus was plastic and reconstructive surgery; today, it offers comprehensive inpatient and outpatient services. These include in-vitro fertilization, gynecology, office gynecology, general surgery, mammology, and orthopedic-traumatology. With a holistic and patient-centered approach, the medical center reviews each case using a concilium method, ensuring multidisciplinary assessment and treatment.

Caraps Medline (Vake Branch) - The Vake branch of Caraps Medline is an aesthetic clinic created according to international medical standards, offering patients beauty care based on clinical experience. Available services include dermato-cosmetology (therapeutic and care-based hardware, injectable, and non-injectable procedures), plastic surgery, aesthetic gynecology (consultation, Dysis colposcopy, MonaLisa Touch), and body wellness therapy. A standout service is personal care, which involves healthy lifestyle planning and consulting. The Vake branch of Caraps Medline is equipped with the latest generation of innovative equipment for self-care procedures, recognized by the FDA (U.S. Food and Drug Administration).

M. Iashvili Central Children's Hospital - M. Iashvili Central Children's Hospital is the only Level 3 multi-profile, referral pediatric clinic in Georgia. The Iashvili clinic, designed for 260 beds, provides all types of outpatient and inpatient services. High-tech and unique services are available, such as oncology, hematology, toxicology, hemodialysis, neurosurgery, thoracic surgery, and reconstructive and plastic surgery. The majority of operations are performed using endoscopic methods. An emergency medical department also functions within the Iashvili Children's Hospital.

Iv. Bokeria University Hospital - Iv. Bokeria University Hospital is a multi-profile medical institution staffed by highly qualified medical personnel with years of experience. The clinic's mission and values are patient-oriented, aiming to provide comprehensive, safe, and high-quality medical services. The hospital serves patients of all ages and needs, providing full outpatient and inpatient services. This includes an emergency medical department that ensures a fast and effective response to urgent medical cases.

West Georgia Medical Center - West Georgia Medical Center is one of the largest hospitals in the Vian network, where full outpatient and inpatient services are available for patients of any age (neonatal, pediatric, and adult). Residents of Western Georgia can receive high-tech medical services without leaving the region. Along with other medical services, the hospital has successfully and fully developed cardiac surgery, angiosurgery, and neurovascular services. A stroke management center corresponding to international standards is in operation. Additionally, the clinic provides a Level 3 perinatal service, which involves the management of high-risk pregnancies and intensive therapy for low-birth-weight newborns. An emergency department is also available at the hospital.

Kristina Kili Oncology Center - The Kristina Kili Oncology Center is the only specialized hospital operating in the Western Georgia region where radiation and drug therapy services are available in one space. The clinic is equipped with ultra-modern medical infrastructure, including the latest linear accelerators, which ensure targeted radiation in difficult-to-reach tumor-damaged areas and minimize complications. Georgian and foreign doctors practicing in Europe and America are involved in the discussion of complex clinical cases alongside a multidisciplinary team.

Regional and Community Hospitals

"Georgia Clinics" unites 28 regional and community hospitals in the capital and regions. The Group actively introduces and develops medical services across the country, ensuring accessibility to both basic and innovative healthcare in central cities and mountainous regions. In the Kutaisi Referral Hospital, the neurosurgery department uses modern methods for the surgical treatment of brain and spinal pathologies. Procedures include surgeries for brain and spinal tumors, surgical treatment of degenerative spinal diseases, as well as surgical treatment of traumatic injuries to the brain, skull base, cranial vault, spine, and spinal cord. After successfully receiving international accreditation, the Kareli clinic received authorization to provide surgical and intensive care services and introduced multi-slice computed tomography services. This business line includes, but is not limited to, the following medical institutions:

- Telavi Referral Hospital;
- Kobuleti Hospital;
- Poti Hospital;
- Zugdidi Referral Hospital;
- Akhaltsikhe Referral Hospital;
- Akhalkalaki Hospital;
- Kutaisi Referral Hospital;
- I. Tsitsishvili Children's Clinic;

Clinics

"Evex" manages the largest network of medical clinics in Georgia, comprising 15 clinics and the "Karavi" Children's Neurodevelopment Center. This large-scale network provides multi-profile outpatient services across various specializations and delivers high-quality, accessible healthcare services nationwide. The medical services offered by Evex (42 services in total) include, but are not limited to:

- Allergology;
- Angiology;
- Gastroenterology;
- Dermatology;
- Endocrinology;
- Cardiology;
- Neurology;
- Ultrasonography;
- Ophthalmology;
- Otorhinolaryngology (ENT);
- Orthopedics/Traumatology;
- Pediatrics;
- Surgery;
- Therapy;
- Hematology;

Every clinic is staffed by highly qualified medical personnel distinguished by a patient-oriented approach. The integration of modern medical technologies and the pursuit of continuous service improvement form the basis of Evex's mission – to ensure a healthy future for every patient by offering high-quality and affordable services.

Diagnostics

"Megalab" is the largest diagnostic, educational, and scientific innovation center in the Caucasus region, focused on the best results and constantly caring for patient satisfaction. As the country's leading laboratory, "Megalab" pays special attention to innovation, safety, and creating opportunities that respond to the ever-changing needs of patients. "Megalab" serves more than 2,000 patients daily and conducts over 7,000 tests, totaling more than 2,700,000 analyses annually. The laboratory is equipped with more than 50 modern medical devices and provides over 800 types of research. It cooperates with more than 150 partners, including Georgia's leading clinics and insurance companies. "Megalab" maintains its leadership position in diagnostics and innovation, operating 24/7 and offering customers a full range of diagnostic tests. To utilize hospital resources more effectively, we aim to promote increased satisfaction levels among patients and employees across the entire network and increase efficiency indicators through the digitalization of clinical processes.