Georgia Healthcare Group PLC Annual Report 2018 Strategic Report Principal risks and uncertainties continued Principal Risk/Uncertainty Key Drivers/Trends Mitigation Recruitment and retention of skilled medical practitioners Our performance depends on our ability There is a shortage of suitably skilled doctors, We prioritise investment in recruitment and to recruit and retain high-quality doctors, nurses and other healthcare professionals talent development programmes, training nurses and other healthcare professionals. in Georgia. and retention of our professionals. We operate incentive schemes, which for The success of our healthcare services Our hospital and outpatient network example offer bonuses and enhanced depends in part on our ability to recruit, has grown rapidly during the last several benefits. We have successfully attracted train and retain an appropriate number of years, including 2018, and requires human a number of western-trained Georgian highly-skilled physicians, nurses, technicians resources with the skills and experience doctors to our Group and are continuing and other healthcare professionals in order to service it across a range of specialties. our efforts to that end. to deliver international standards of care, offer greater diversity of services to better We continue to expand the size of both our satisfy our population’s needs and provide nursing college and residency programme the latest treatments using technologically and to broaden the specialties covered in advanced equipment. order to source specialists in the fields where we have a shortage of doctors. Incentives are Impact offered to graduates of the programme to If we are unable to effectively attract, recruit accept employment within our network. and retain qualified doctors, nurses and other healthcare professionals, our ability Engagement with medical schools and to provide efficient and diverse healthcare nursing programmes, as well as our services and sophisticated treatments and scholarship programmes, enable us retain and attract new patients, as well to recruit talented graduates. as our business and results of operations may be adversely affected. We are committed to expanding our programmes and increasing our capacity. Talent and training development programmes, that enhance the skills of our experienced specialist doctors and nurses and create an internal talent pipeline of younger doctors and nurses, have been successful in expanding our specialist capability. We also offer programmes for doctors to study abroad as well as receive on-the-job training by our own specialists and doctors from abroad. We continue to expand our training and development programmes to a larger group of doctors and nurses. 54